Cannabis medications are dispatched for next day delivery if your prescription is received by the Pharmacy before 3pm.
Please be aware that if your medication has to be ordered into the Pharmacy, this will typically take 48 hours from order receipt.
Before your first prescription can be issued you will need to have a consultation with one of our clinical team and provide your Summary of Care Record (see our blog on how to get that - it's easy).

Zoto dispatches all medications by next day delivery via DPD Healthcare. You will need to receive the package in person. All orders over £100 will receive free postage. Any orders below £100 are delivered for a £4.95 delivery fee.

Cannabis medications can be viewed once we have approved you for a cannabis based treatment plan. Please complete the questionnaire on the cannabis landing page.

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Yes, medical cannabis is legal in the United Kingdom. In November 2018, the UK Government legalised the medical use of cannabis when prescribed by a specialist doctor, moving it from a Schedule 1 to a Schedule 2 classification.

Prescribed cannabis medications are legal only for the named patient and possession or consumption by third parties is against the law. Illegally sourced cannabis remains illegal regardless of whether you have a prescription.

Medical cannabis, also known as ‘cannabis based medicinal products’ (CBMPs), is grown in a licensed facility and manufactured under strict quality control guidelines. Strict quality control ensures medical cannabis is free of unwanted pesticides, bacterial and fungal contamination. It also includes full quality assurance of the supply chain and guaranteed shelf stability. With medical cannabis you can be confident that your product meets the described specification on the label.

Medical cannabis can be considered for any patient with any chronic condition who has tried two prior medications or treatments from their doctor. Medical cannabis is reported to be effective for many chronic conditions where existing treatments have not been successful. The most common conditions treated by Zoto are chronic pain and psychiatry (such as anxiety, stress, ADHD, insomnia). 

Zoto charges £35 for an onboarding appointment with a specialist doctor. The fee will be refunded if you do not qualify for medical cannabis treatment. Follow up appointments are £29.

Cannabis flower is dispensed in 10g prepacked units, as well as vape cartridges, oils and pastilles. A typical cannabis medication retails for between £50-80, with an average monthly spend of £150 per patient. 

New cannabis patients should complete our online questionnaire to provide details of their medical history. Our clinical team will review your answers and ask for a copy of your NHS or Priviate Doctor summary of care, to evidence your health condition. You will then be asked to schedule an online consultation with a doctor who will review your file. Once successfully onboarded, you will be able to purchase cannabis medications from our online pharmacy up to your approved monthly limit.

New patients are asked to check in with our clinical team for a follow up after the first month, and after that, once per quarter.

Zoto offers the UK's widest range of cannabis based medicines. Our patients can choose from our wide ranges of cannabis flower (flos), oils, tinctures, oil vape cartridges and edibles such as lozenges.

Our clinical team will be able to guide you if you are unsure which cannabis medicines are most suitable for you. Most patients initially try a combination of oils and low strength flower products before they find a strain which works best for their particular condition. Our dispensary can guide you through our most popular medications, while more experienced patients are welcome to choose from our full range.

Medical cannabis is prescribed to alleviate symptoms of many chronic mental and physical conditions. Dosage is carefully controlled to ensure symptom relief whilst minimising any unwanted side effects such as psychoactive effects.

Common side effects that are experienced by cannabis patients can include dry mouth, dizziness, difficulty concentrating and sleepiness. If you experience any unwanted side effects we would advise reducing dosage to find a level where you are comfortable. It is also important to report this to your doctor or a member of our clinical team to assist with follow up care.

1. It is an offence to drive whilst impaired by medicines or for any other reason  It is the responsibility of all drivers, including patients, to consider whether
2. they believe their driving is, or might be, impaired on any given occasion
3. Do not drive if you are experiencing sleepiness, poor coordination, impaired or slowed thinking, dizziness, or visual problems
4. Do not to drive when the risk of impairment may be temporarily increased, for example, when first starting, or when first increasing or reducing the dose of your medicine
5. Take particular care if you are taking other prescribed or over-the-counter medicines that could impair your driving or interact with your medical cannabis prescription to impair your driving
6. Take particular care if you have a developing medical condition that could increase the risk of the impairing side effects of your prescription (eg. a serious illness with recent marked weight loss)
7. Be aware that alcohol taken in combination with other impairing drugs can substantially increase the risk of accidents

• Carry the following, up to date, documentation with you in your vehicle:  A physical or digital copy of your most recent prescription
• Photo ID eg. driver’s licence
• If possible, a physical or digital letter from your specialist confirming you are their patient
• If you need to carry your medication with you, it must be in its original packaging, as dispensed by the pharmacist, with the label showing your name

CBD (cannabidiol) is a cannabinoid found in the cannabis plant that influences the endocannabinoid system. CBD does not get you high and therefore is not controlled in the same way as THC. CBD products can be found as supplements in many high street stores.

Medical cannabis which contains THC are controlled drugs and can only be supplied legally by a specialist doctor or by a clinical team working under the oversight of a specialist.

We encourage our patients to be honest with our clinical team regarding historical cannabis consumption. We frequently hear from patients who have self-medicated for their underlying conditions - and this can be helpful to our clinical team when building an appropriate treatment plan.

Patients should carry their medications in the original containers with the label clearly visible to demonstrate that it has been legally prescribed. We also advise keeping clinical paperwork (such as copy prescriptions and approval letters) in easily retrievable physical or digital form on your phone. Should these documents not be satisfactory to law enforcement, we would advise reaching out to our Patient Care Team on their email address for further support.

We do not recommend carrying a separate ‘medical cannabis card’ which does not provide any additional protection. Patients should carry their medications in original containers with copies of their clinical paperwork in physical or electronic form.